From Product Design to Human Centred Design
Preventing blindness in people with diabetes
Currently I am working on a project to prevent blindness in people with diabetes. I am using Design Thinking and Appreciative Inquiry with local healthcare professionals and people with diabetes to create interventions.
Designing services for families with complex needs
In South Yorkshire, Barnsley Council and its partners posed the question 'how can we improve our support for families with complex needs and at the same time make the most of reducing resources?'
To find the answer twenty five families and over a hundred staff contributed to identifying what works best and what else could be done. Design teams of parents and staff then analysed the issues, conducted further research in order to create prototypes for actions that would make a positive difference. The Council's Children's Services are now moving the ideas into action.